At Kamucouple, hygiene and customer safety are our top priorities. Due to the nature of our products, we follow a strict return and refund policy.
No Returns Policy
We do not accept returns or exchanges for:
- Opened or used products
- Intimate or personal-use items
- Products damaged after delivery
Eligible Refund or Replacement
Refunds or replacements are provided only if:
- An incorrect product was delivered
- The product arrived damaged or defective
Conditions:
- Issues must be reported within 48 hours of delivery
- Clear photos or videos must be provided
- The product must remain unused
Refund Process
Once approved, refunds will be processed to the original payment method within 5–7 business days.
Order Cancellation
Cancellations are accepted only before dispatch.
Support
For refund or replacement requests, contact customer support through the website.
🚚 Shipping Policy
Last updated: [insert date]
Kamucouple ensures safe, discreet, and timely delivery of all orders.
Shipping Availability
We offer domestic and international shipping, subject to availability and courier service coverage.
Processing Time
Orders are processed within 24–48 business hours after payment confirmation.
Estimated Delivery Time
- Domestic orders: 3–7 business days
- International orders: 7–15 business days
Delivery timelines are estimates and may vary.
Discreet Packaging
All orders are shipped in plain, discreet packaging with no sensitive product information visible.
Shipping Charges
Shipping charges are calculated at checkout and are non-refundable.
Customs & Duties
For international orders, any customs duties or taxes imposed are the responsibility of the customer.
Delays & Failed Deliveries
We are not responsible for delays caused by courier issues, customs clearance, or incorrect delivery details provided by the customer.
Support
For shipping-related questions, please contact our support team through the website.